金融產業品牌如何掌握FinTech浪潮,成為市場羸家
ISID於DAF 2016 FinTech論壇演說「數位金融的客戶互動模式與策略」

Chinese Version  中文版本

應邀於電子媒體DIGITIMES,ISID 作為DAF 2016 「FinTech浪潮 – 挑戰金融與IT產業創新思維及作法」論壇的協辦贊助商,在2016年7月1日(星期五)於台灣台北世界貿易中心一館,ISID台灣 銷售總監 林志達與業界分享演講主題「數位金融的客戶互動模式與策略」。

本次論壇成功吸引283位企業代表踴躍參與,這些高階管理代表分別來自於金融及保險業、電信服務、政府及公共機構、資訊科技業及製造業等不同行業,透過論壇瞭解其他領先企業所分享的IT科技在金融產業的應用及創新思維互動,並同時交換意見討論市場趨勢。

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主辦單位經濟部工業局及電子媒體DIGITIMES及各協辦單位代表合照

(由左至右)
上: (1) 中華民國資訊軟體協會代表 (2) ISID 香港 Carrine Wong (3) ISID 日本總部 Shuji Ogino (4) ISID 台灣 Anthony Lin(是此論壇演講者)
下: (1) 大同世界科技總經理 沈柏延(中華民國資訊軟體協會大數據促進會會長) (2) 大同集團 董事長林蔚山 (3) 經濟部工業局 副組長 謝戎峰 (4) 中華民國資訊軟體協會常務理事 鄭仁傑 (5) 台灣IBM業務副總 徐文暉

 

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ISID台灣 銷售總監 林志達Anthony Lin

演講主題「數位金融的客戶互動模式與策略」

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移動訊息  新一代的數位革命

隨著數位金融時代趨勢,憑藉科技及互聯網發展,智慧型手機更徹底改變品牌與客戶的互動方式。
ISID台灣 銷售總監 林志達在演講中,分享FinTech對於金融產業所造成的影響,銀行分行和網路銀行的前景及消費者行為趨向,透過企業的案例分享,切入主題並介紹創新的客戶互動方案給業界,在資訊安全守則及業界法規下,金融產業如何有效地管理千萬個線上、行動或In-App對話訊息,讓企業品牌提供的線上服務能主動地與客戶接觸互動並且保持互動,提高線上銷售率,降低成本費並強化客戶對品牌的忠誠度,與客戶建立一個有意義的線上互動方式。
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ISID 團隊的顧問服務展示攤位
(由左至右) Anthony Lin, Mida Liu, Sammy Lui, Shuji Ogino, Carrine Wong, Connie Hui and Ted Ho

現場各企業代表對於ISID的演講,市場動向分析及方案給予正面評價,在論壇主題分享或論壇外顧問服務攤位,ISID團隊與企業代表均互動交流。此外, ISID作為跨領域的系統整合商,藉由此次金融科技主題活動,除了這跨行業線上客戶互動解決方案,亦同時推廣我們在中國及亞洲被多家跨國融資租賃公司所採用的融資租賃業務專業系統(Leasing & Finance Solution,讓業界瞭解ISID為國際銀行、金融業、物流業、製造業與所有跨行業提供系統解決方案,為企業提供最切合方案。


 

Masters FinTech’s Challenges, Leads the Financial Industry
ISID’s Speech at DAF 2016 FinTech Forum「數位金融的客戶互動模式與策略」
“Digital Customer Engagement Model and Strategy for Financial Industry”

English Version  英文版本

ISID as co-host sponsor of DAF 2016「FinTech浪潮 – 挑戰金融與IT產業創新思維及作法」(“Challenges – Innovative Thinking and Practice for Financial and IT Industries”) (“FinTech Forum”). Anthony Lin, our Sales Director from ISID Taiwan has been successfully delivered the speech「數位金融的客戶互動模式與策略」(“Digital Customer Engagement Model and Strategy for Financial Industry”) at the Taipei World Trade Center 1 in Taipei, Taiwan on July 1st 2016 (Friday).

The FinTech Forum attracted 283 delegates from Taiwan corporates and enterprises from a various industries covering financial and insurance, telecommunications, government and public sectors, technology and manufacturing…etc. With the interactive platform given, the delegates took the chances for exchanging the market and technology trends, with the representatives of the leading companies, for the innovative customer engagement and application in the financial industry.

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Group Photo of the Representative(s) of the organizer(s)
The upper row (from left to right): (1) Representative of Information Services Industry Association of R.O.C. (CISA)(2) Carrine Wong, ISID Hong Kong (3) Shuji Ogino, ISID HQ in Japan (4) Anthony Lin, ISID Taiwan (one of the speaker at DAF FinTech Forum)
The lower row (from left to right): (1) 大同世界科技總經理 沈柏延(中華民國資訊軟體協會大數據促進會會長) (2) 大同集團 董事長林蔚山 (3) 經濟部工業局 副組長 謝戎峰 (4) 中華民國資訊軟體協會常務理事 鄭仁傑 (5) 台灣IBM業務副總 徐文暉

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數位金融的客戶互動模式與策略」“Digital Customer Engagement Model and Strategy for Financial Industry”

By Anthony Lin, Sales Director, ISID Taiwan

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Digital Revolution. New Gen of Mobile Messaging

With the trends of digital finance, in addition to undoubted growth of internet technology, smartphones has revolutionized the way that brands and customers interact.
During the speech, Anthony shared the challenges of FinTech towards banking industry, the outlook of bank branches and online banking as well as the trend of customer behavior. Through the sharing of the successful client cases, Anthony introduced Digital Customer Engagement Solution. Under the security requirements and regulations, how the industry players manage thousands of online, mobile, and in-app conversations, the solution offers unparalleled security and intelligence that lets the brand proactively connect and stay connected, driving greater sales, reducing costs, and strengthening brand loyalty, and forms more meaningful connections with the customers.

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ISID Team @ Consultancy Table at the DAF 2016 FinTech Forum

(From left to right) Anthony Lin, Mida Liu, Sammy Lui, Shuji Ogino, Carrine Wong, Connie Hui and Ted Ho 

The analysis of market and technology trends and innovative solution shared at ISID’s presentation, was well received by the audiences with positive comments. No matter at the forum or the consultancy platform, ISID team did had a great discussion with the business representatives. Under the theme of financial technology, ISID acts as one of system integration providers, not only introduced the digital customer engagement solution, but also promoted the ideal solution for Leasing & Financial business, which was used by leasing companies in Asia, this enables the delegates understand ISID’s solution offering to the international banking, financial services, logistics, manufacturing and across all the industries.